At Your Service by Maggie Inge

At Your Service: August 20, 2008

The Summer Olympics fill the airways and stoke our dreams. Beijing has gone all out to produce a spectacle that is a harbinger of things to come from host country, China. It is a national “coming out party” befitting the most beautiful of debutantes.

At Your Service: August 13, 2008

This weekend, under a perfect summer sun in a glorious garden, I stood among those gathered as a young couple renewed their wedding vows. The first time they said these vows, began the years of marriage they have enjoyed for more years than either of them had then been alive.

At Your Service: August 6, 2008

Summer is the time when between work and play we squeeze in the time to tackle chores around the house. Even those who are skilled with hammers and saws come to the point where it becomes apparent that we need a professional to do certain jobs. Which jobs to turn over to others is determined by our skill set and the time we are willing to devote to the task. We can make finding the right person for the job easier if we first set the scope of what we need someone to do for us.

At Your Service: July 30, 2008

A recent turn in my mother’s health put me on the road and gave me a chance to see some interesting approaches to service quality. On the first leg of my trip, I stopped at a roadside diner to grab a quick bite. The hostess greeted me with a smile and, pointing toward a nearby table, asked if it would be OK. She did not move until I said yes, and then pulled out the chair for me to sit down. The service was otherwise like any other diner, but the welcome secured a hefty tip.

At Your Service: July 16, 2008

The Internet is a terrific resource when you want information. Search engines, like Google, afford the opportunity to find the answer to almost any question. Type in a few words and you can learn more than you ever wanted to know about almost anything. When a computer is not handy, we are more likely to fall back on the old standby, making assumptions; otherwise known as making a wild guess.

At Your Service: July 9, 2008

Sometimes life sucks. When we need a vacuum cleaner, it’s a good thing. When we are having a run of bad luck, it is best to leave it alone lest it become a self-fulfilling prophecy. Focusing on what is not working creates a situation that is bound to continue.

At Your Service: June 18, 2008

Thornton Wilder is best known for his Pulitzer Prize winning play “Our Town.” He is less known for a related quote, “You’ve never known hell until you’ve lived in a small town.” Perhaps Wilder was referring to the simple fact that in a small community the dark side of human frailty is all there – in your face. From time to time, I understand his meaning.

At Your Service: June 11, 2008

If my phone is any indication of a trend, then I must conclude that more and more people are feeling the financial pinch and looking for new ways to get their hands on some money. Lotto sales are up, increasing by over a billion dollars in the last year. But, what is making my own phone ring is people looking for help with Internet businesses.

At Your Service: June 4, 2008

On Saturday evening the MARK Group celebrated 30 years of service to this community. As events go, it was among the best: awards were given to the deserving; the food was good and presented in appetizing ways and the dancing was energetic. There was one thing, however, that made the evening extraordinary.

At Your Service: May 7, 2008

A meeting in Sidney brought home the reality that Delaware County really is larger than the state of Rhode Island. Lucky for me, it was a gorgeous spring day. I took the scenic route – as if there were another kind. It served as a refresher course on just how beautiful this part of the country really is and why tourism is such a natural industry for the region.

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