At Your Service by Maggie Inge

At Your Service by Margaret Inge is a weekly column that examines a number of business issues directly related to the Central Catskills’ service economy.

At Your Service: April 14, 2010

Last weekend Tiger Woods returned to the game of golf to play in The Masters, the tournament many consider to be the jewel in the crown of the PGA Tour. When the tourney ended on Sunday, Phil Mickelson had prevailed, Tiger had tied for fourth and a whole lot of amazing golf had been played.


At Your Service: April 7, 2010

Dining out is a treat for most people these days. It certainly is for me. So, I was particularly appreciative when I was recently treated to a mid-week restaurant meal. Unfortunately, our experience lacked one critical aspect of good service that would have made it a pleasure to be there.


At Your Service

This morning an eagle graced my path. A slight movement in the trees first caught my attention. The strong brown body perched within a barren maple, barely visible; I suddenly saw the stark white head framed against the grey morning sky. Then he spread those wings and took flight – a marvel to behold.


At Your Service: March 24, 2010

Has anyone else noticed that it is getting harder and harder to understand what people are saying on television? What began as an effort to squeeze more information into each sound bite has grown into a form of rapid speech that is almost impossible to understand.


At Your Service: March 17, 2010

Location, location, location – it is everything when determining the value of a real estate deal. The factors that are used in an assessment are related to the relationship a piece of property has to various conveniences, services and status symbols. It is the first lesson real estate professionals learn. Similarly, the quality of the service we receive is filtered through a series of conditions that might also be referred to as location, location, location.